Question 1

What access am I giving Signivo?

Accepted Answer

Read-only on your directory, write access to one thing. Signivo reads users, groups and org units so it can fill in names, titles and departments, and it cannot change anything there. The only thing it writes is the signature setting of each mailbox. You see the full list of permissions in the Google Admin console before you approve it, and you can withdraw it any time.

Question 2

Can Signivo see the contents of my emails in Gmail?

Accepted Answer

No. Signivo does not read your mail. It touches the signature setting of each account, which is where a signature lives, and nothing else. No message is ever opened, stored, searched or forwarded.

Question 3

Does Signivo need to be installed somewhere?

Accepted Answer

Not by your team. No add-in, no browser extension, nothing to roll out. One admin connects Signivo in the Google Admin console, and signatures are written from there. Anyone using a mail client other than Gmail can set theirs up from a link, but that is the exception.

Question 4

Which Google Workspace admin role do I need to authorise Signivo?

Accepted Answer

Only a Super Admin can approve access to your directory in Google Workspace. The Super Admin does it once, and never touches it again.

Question 5

How does a signature end up in the Gmail of all my colleagues?

Accepted Answer

You design the signature once in Signivo and choose who should get it. Signivo automatically fills in each person's name, job title and contact details from your Google Workspace directory, then writes the finished signature into their individual Gmail account. Before anything is written you as an admin get a list of exactly which mailboxes are affected, and nothing happens until you approve it.

Question 6

Will the signature also be used on mobile devices?

Accepted Answer

Yes, in the Gmail app on iPhone and Android. Since 2025 the Gmail app uses the web signature, images and formatting included, unless someone has set their own signature on their phone. Signivo writes the web signature, so it carries across.

Question 7

How quickly is a signature distributed when someone joins my team?

Accepted Answer

Within minutes. As soon as the new colleague appears in your directory, Signivo picks them up and their signature is ready. You can also trigger a sync yourself instead of waiting.

Question 8

How do I set different signatures by department or location, and what happens when someone moves?

Accepted Answer

Different groups get different signatures. Allocate one to Sales, one to a location, one to a shared mailbox, and exclude individual people wherever you need to. When a colleague moves to another team, they get that team's signature on the next sync.

E-Mail-Signaturen für Google Workspace

Verbinden, synchronisieren, veröffentlichen
- in wenigen Klicks

Workspace verbinden

Verzeichnis synchronisieren

In Gmail veröffentlichen

Starte mit einer Vorlage, nicht mit einem leeren Feld

Eigene Signaturen je Team

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Google Workspace, beantwortet

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