Privacy Policy

Last updated: January 30, 2025

1. What We Collect

We collect the following information to provide and improve Signivo: Email address (for account creation and communication), Name and company (for account identification), Google Workspace directory data (to populate signature fields like name, title, phone number, and department), Usage data (to improve the Service and understand how it's used), and Payment information (to process transactions, handled securely by our payment processor).

2. What We Don't Collect

We do not collect email content, email recipients or metadata, or passwords (we use Google OAuth for authentication).

3. How We Use Your Data

We use your data to provide and improve the Service, send transactional emails such as welcome messages, billing confirmations, and important updates, respond to support requests, and with your consent, send occasional product updates and tips.

4. Third-Party Services

We use the following third-party services: Google APIs (for Google Workspace integration), Stripe (for payment processing), and analytics providers (for anonymized usage analytics). We do not sell your data to third parties.

5. Data Retention

While active: We retain your account data as long as your account is active. After deletion: Your data is removed within 30 days, except where we're legally required to retain it.

6. Your Rights (GDPR)

You have the right to access your data, correct inaccurate data, delete your data, export your data, and withdraw consent. Contact hello@signivo.io to exercise any of these rights.

7. Cookies

We use essential cookies for authentication and storing your preferences. We do not use third-party tracking cookies without your consent.

8. Changes to This Policy

We'll notify you of material changes to this privacy policy via email.

9. Contact

Questions about this privacy policy? Contact us at hello@signivo.io