Legal
for the cloud-based service Signivo
Last updated: March 20, 2026
Note: This is a convenience translation of the German Terms of Service (Allgemeine Geschäftsbedingungen, AGB). The German version is the legally binding document. In case of any discrepancy, the German version shall prevail.
Table of content
Scope and Contracting Parties
Formation of Contract
Description of Service
Usage Rights and Obligations of the Customer
Availability
Fees and Payment Terms
Lifetime Deal Licenses
Term and Termination
Warranty and Defect Rights
Liability
Data Protection
Intellectual Property
Amendments to These Terms
Final Provisions
(1) These Terms of Service (hereinafter “Terms”) govern the use of the cloud-based service Signivo (hereinafter “Service”) by the customer (hereinafter “Customer”).
(2) The provider of the Service is:
MonsJovis Holding UG (haftungsbeschränkt)c/o AurichEichenallee 3714050 Berlin, Germany
Commercial Register: Amtsgericht Charlottenburg, HRB 214851 BManaging Director (Geschäftsführer): Markus Aurich
(hereinafter “Signivo” or “Provider”)
(3) The Service is intended exclusively for businesses and professionals within the meaning of § 14 of the German Civil Code (Bürgerliches Gesetzbuch, BGB). By registering, the Customer confirms that they use the Service for commercial or independent professional purposes. Consumers within the meaning of § 13 BGB are excluded from using the Service.
(4) Any deviating, conflicting, or supplementary terms and conditions of the Customer shall not become part of the contract, even if Signivo does not expressly object to their applicability.
(1) The contract is formed when the Customer creates a user account and accepts these Terms by activating the corresponding button (click-to-accept). By accepting, the Customer acknowledges these Terms in the version valid at the time of registration.
(2) Signivo records the time of acceptance, the accepted version of the Terms, the account ID, and the Customer’s IP address as proof of contract formation.
(3) Signivo reserves the right to reject registrations without stating reasons.
(1) Signivo is a cloud-based service for centralized management and deployment of email signatures for Google Workspace. The Service enables the Customer, in particular, to create and manage signature templates, synchronize directory data from Google Workspace to populate signature fields, centrally deploy and update signatures for Workspace users, and store company and branding information for signatures.
(2) The scope of services is determined by the current product and feature description available at signivo.io. Signivo is entitled to develop, expand, and modify the feature set, provided that the essential core functions are not materially restricted.
(3) The Service accesses only those Google Workspace data required for signature management (directory data, Gmail signature settings). In particular, Signivo does not access email content, subject lines, metadata, attachments, contacts, Google Drive files, calendar entries, or any other Workspace data.
(1) Signivo grants the Customer, for the duration of the contractual relationship, a non-exclusive, non-transferable, non-sublicensable right to use the Service in accordance with the contract.
(2) The Customer is responsible for ensuring that they have the necessary permissions to connect their Google Workspace with Signivo, in particular the required Google Workspace administrator rights. The Customer shall ensure that the use of the Service complies with the internal policies of their organization.
(3) The Customer undertakes not to misuse the Service, in particular not to distribute unlawful content via email signatures, to circumvent technical security mechanisms of the Service, to overload the infrastructure through automated mass queries outside of the intended use, or to resell, sublicense, or make the Service available to third parties.
(4) Access credentials must be kept confidential. The Customer is liable for all activities carried out under their access credentials, unless the Customer is not responsible for the unauthorized use.
(5) In the event of violations of the obligations under this § 4, Signivo is entitled to temporarily suspend access to the Service and — after an unsuccessful warning with a reasonable deadline — to terminate the contract for cause.
(1) Signivo endeavors to provide the Service with the highest possible availability (commercially reasonable efforts). A specific availability level is not guaranteed.
(2) Scheduled maintenance will be announced in advance where possible and carried out outside of regular business hours (CET/CEST). Signivo is entitled to temporarily restrict the Service to the extent required for technical, security, or operational reasons.
(3) The following shall not be considered unavailability: restrictions attributable to circumstances beyond Signivo’s control, in particular disruptions to Google Workspace or Google APIs, disruptions at the infrastructure provider (Google Cloud Platform, Supabase), force majeure, network disruptions on the part of the Customer or third parties, and governmental orders.
(1) The use of the Service is subject to a fee. The prices published at signivo.io/pricing at the time of contract formation or renewal shall apply.
(2) Signivo grants new Customers a free trial period of 14 days from registration (hereinafter “Free Trial”). During the Free Trial, the full feature set of the Service is available. No payment information is required during the Free Trial. After the Free Trial expires, access to the Service will be suspended unless the Customer has previously subscribed to a paid plan. There is no entitlement to an extension of the Free Trial. Signivo reserves the right to modify the availability and duration of the Free Trial at any time or not to offer the Free Trial to certain customer groups or promotions.
(3) Signivo offers various billing models (e.g., monthly subscription, annual subscription). The available models, prices, and terms are listed at signivo.io/pricing. Billing occurs in advance on a monthly or annual basis, depending on the selected model. The user count is determined by the number of users managed in the Customer’s Google Workspace for whom the Service is activated.
(4) All prices are net prices, exclusive of applicable statutory value-added tax (VAT). For Customers with a valid VAT identification number in another EU member state, the reverse-charge mechanism pursuant to § 13b of the German VAT Act (Umsatzsteuergesetz, UStG) applies; in this case, no German VAT is charged.
(5) Payment processing is handled by Stripe, Inc. The Customer enters their payment information directly with Stripe. Signivo does not store complete payment data.
(6) In the event of late payment, the statutory provisions shall apply (§§ 286 et seq. BGB). Signivo is entitled to temporarily suspend access to the Service after an unsuccessful reminder with a reasonable grace period until the outstanding amounts are settled. The obligation to pay the outstanding fees shall not be affected by the suspension.
(7) Signivo is entitled to adjust prices with a notice period of at least 30 days before the next renewal period. The price change will be communicated to the Customer by email to the administrator email address stored in the Signivo account. The Customer may object to the price change within 14 days of receipt of the notification. If the Customer does not object in time, the price change shall be deemed approved as of the next renewal period. In the event of a timely objection, the Customer is entitled to terminate the contract for cause as of the effective date of the price change. Fees already paid for the current billing period will not be refunded in this case. If the Customer does not exercise the special termination right, the contract shall continue under the existing terms until the end of the current billing period and shall then terminate.
(1) Signivo may offer Lifetime Deal licenses (hereinafter “LTD”) as part of time-limited promotions — including through third-party platforms such as AppSumo. An LTD entitles the Customer to use the Service for an unlimited period, as long as Signivo operates the Service and remains solvent. For LTDs acquired through third-party platforms, the respective terms of the third-party platform (e.g., AppSumo Terms of Use) apply additionally; in the event of conflicts, the provision more favorable to the Customer shall prevail.
(2) “Lifetime” refers to the lifetime of the Service, not the lifetime of the Customer or their company. The LTD shall terminate, in particular, if Signivo permanently discontinues the Service, Signivo becomes insolvent or ceases business operations, or technological changes make the provision of the Service in its current form permanently impossible (e.g., permanent discontinuation of the Google Workspace APIs by Google). In the event of a permanent discontinuation of the Service, Signivo will notify LTD Customers at least 90 days in advance. No refund shall be owed in this case, unless the discontinuation occurs within the first 12 months after purchase of the LTD — in which case the purchase price will be refunded on a pro rata basis.
(3) The feature scope of the LTD is determined by the scope of services described at the time of purchase on the respective offer page (e.g., AppSumo product page or signivo.io), including the user count and features specified therein (the “Deal Terms”). Signivo will continuously develop the Service and make improvements to existing features available to LTD Customers as well. New, standalone features or service tiers introduced after the purchase of the LTD may be made available to LTD Customers, but are not required to be.
(4) LTD licenses are tied to the Customer’s Signivo account and are not transferable, resalable, or sublicensable. Resale or transfer to third parties is excluded.
(5) In the event of an acquisition or sale of Signivo, Signivo will use reasonable efforts within the scope of the transaction to transfer the existing LTD obligations to the acquirer and to ensure their continuation under the agreed Deal Terms. In the event of a share deal, the obligations shall transfer to the acquirer by operation of law.
(6) Payment for LTDs is made as a one-time payment. No recurring fees apply. Refunds are governed by the terms of the respective acquisition platform (e.g., 60-day refund period for AppSumo). For direct purchases via signivo.io, refunds are excluded unless otherwise provided in these Terms or by mandatory law.
(7) The provisions of these Terms apply to LTD Customers accordingly, unless otherwise provided in this § 7. In particular, the provisions on usage rights (§ 4), liability (§ 10), data protection (§ 11), and intellectual property (§ 12) apply without modification.
(8) The Customer may terminate an LTD at any time without notice. No refund shall be owed upon termination by the Customer.
(1) The contract is concluded for an indefinite period. There is no minimum term.
(2) For a monthly subscription, the contract shall automatically renew for an additional month unless terminated with 14 days’ notice before the end of the respective billing month. The relevant date is the calendar day on which the subscription started (monthly anniversary date).
(3) For an annual subscription, the contract shall automatically renew for an additional year unless terminated with 14 days’ notice before the end of the respective billing year. The relevant date is the anniversary of the subscription start date (annual anniversary date).
(4) Termination shall be effected via the Signivo console (Settings → Cancel Subscription) or by email to hello@signivo.io. Termination shall take effect at the end of the current billing period. Fees already paid for the current billing period will not be refunded.
(5) The right to extraordinary termination for cause shall remain unaffected. Cause for termination by Signivo shall exist, in particular, if the Customer materially breaches § 4 of these Terms despite a warning, the Customer is in arrears with the payment of fees for more than 30 days despite a reminder and a grace period, or insolvency proceedings are opened against the Customer’s assets or the opening is rejected for lack of assets.
(6) After termination of the contract, the Customer’s data will be handled in accordance with the Data Processing Agreement (DPA) and the Privacy Policy. In particular, workspace data will be retained for 30 days to give the Customer the opportunity to back up their data. After this period, all personal data processed on behalf of the Customer will be deleted from production systems. To the extent that data temporarily remains in encrypted, automated backups of the infrastructure providers, it will be overwritten after the regular backup retention period expires and will not be productively used or restored in the interim. The Customer can trigger immediate deletion at any time by manually deleting the workspace in the Signivo console.
(1) Signivo provides the Service in its currently available form (“as is”). The Service is continuously developed and improved.
(2) Signivo warrants that the Service substantially conforms to the service description published at signivo.io. Immaterial deviations that do not materially impair the usability of the Service do not constitute a defect.
(3) The Customer must report defects to hello@signivo.io without undue delay after discovery, including a description of the problem. Signivo will investigate reported defects within a reasonable period and endeavor to remedy them.
(4) Signivo’s strict liability for initial defects pursuant to § 536a(1), first alternative, BGB (by analogy) is excluded to the extent permitted by law.
(5) Further warranty claims, in particular for reduction or damages, are governed by the applicable statutory provisions, taking into account the limitation of liability in § 10 of these Terms.
(1) Signivo shall be liable without limitation for damages arising from injury to life, body, or health caused by a negligent or intentional breach of duty by Signivo, its legal representatives, or vicarious agents (Erfüllungsgehilfen), for damages caused by intentional or grossly negligent conduct of Signivo, its legal representatives, or vicarious agents, and for damages for which Signivo is liable under mandatory statutory provisions (in particular under the German Product Liability Act, Produkthaftungsgesetz).
(2) In the event of a breach of material contractual obligations (cardinal obligations) — i.e., obligations whose fulfillment is essential for the proper performance of the contract and on whose compliance the Customer may regularly rely — Signivo shall also be liable for slight negligence, but limited to the foreseeable, contract-typical damage.
(3) Any further liability of Signivo — regardless of the legal basis — is excluded.
(4) Signivo’s liability under paragraph 2 is limited in amount to the fees paid by the Customer to Signivo in the 12 months preceding the event giving rise to the damage, but in no event exceeding the foreseeable, contract-typical damage. For Lifetime Deal licenses, the one-time purchase price paid by the Customer shall replace the 12-month amount. This monetary limitation shall not apply to liability under paragraph 1.
(5) Mandatory liability provisions under the General Data Protection Regulation, in particular under Art. 82 GDPR, shall remain unaffected by the foregoing limitations.
(6) The foregoing limitations of liability shall also apply in favor of the legal representatives, vicarious agents, and employees of Signivo.
(1) Signivo processes personal data in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR). Details are described in the Privacy Policy at signivo.io/privacy.
(2) To the extent that Signivo processes personal data on behalf of the Customer in the course of providing the Service (in particular employee and directory data from the Customer’s Google Workspace), Signivo acts as a data processor within the meaning of Art. 28 GDPR. The details of the data processing are governed by the Data Processing Agreement (DPA), which is available and can be accepted at signivo.io/dpa. The DPA forms an integral part of this contract.
(3) The Customer is the data controller with respect to the data of its employees and Workspace users. The Customer shall ensure that it has the necessary legal basis for the processing of such data by Signivo (e.g., employment relationship, legitimate interest).
(4) Signivo’s use of Google Workspace data is in compliance with the Google API Services User Data Policy, including the Limited Use requirements. Details are described in Section 5 of the Privacy Policy.
(1) All rights in the Service, including software, source code, design, trademarks, logos, and documentation, remain with Signivo or its licensors. The Customer acquires only the right of use described in § 4(1).
(2) The Customer retains all rights in the data entered into or processed through the Service (in particular directory data, branding information, uploaded files). Signivo does not acquire any rights in such data beyond what is necessary for the provision of the Service.
(3) The Customer grants Signivo, for the duration of the contractual relationship, the right to process and store the entered data to the extent necessary for the provision of the Service.
(1) Signivo is entitled to amend these Terms with effect for the future, provided that the amendment is reasonable for the Customer, taking into account Signivo’s interests. This applies in particular in the event of new technical developments, changes in the legal framework or case law, or when Signivo introduces new services or features.
(2) Signivo will notify the Customer of any amendments at least 30 days before their effective date by email to the administrator email address stored in the Signivo account. The notification shall include the wording of the amended provisions and the effective date.
(3) If the Customer does not object to the amendment within 30 days of receipt of the amendment notification, the amended Terms shall be deemed accepted. Signivo will expressly draw the Customer’s attention to this consequence of silence in the amendment notification.
(4) In the event of a timely objection, the contract shall continue under the existing terms. In this case, Signivo is entitled to terminate the contract with 30 days’ notice to the end of the current billing period, provided that adherence to the existing terms is unreasonable for Signivo.
(1) The laws of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) If the Customer is a merchant (Kaufmann) within the meaning of the German Commercial Code (Handelsgesetzbuch, HGB), a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising out of or in connection with this contract shall be Berlin. Signivo shall also be entitled to bring claims against the Customer at the Customer’s general place of jurisdiction.
(3) Should any provision of these Terms be or become invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that most closely reflects the economic purpose of the invalid provision.
(4) Amendments and additions to this contract require text form (Textform, § 126b BGB). This also applies to the waiver of this text form requirement.
(5) In the event of conflicts between these Terms and the Data Processing Agreement (DPA), the DPA shall prevail to the extent that the processing of personal data is concerned.
These Terms take effect upon acceptance by the Customer.
Version 1.3 — March 20, 2026
